We want you to be successful with the high quality plants that you take home from our nursery. We promise that the plants you are purchasing from us are healthy, true to name, and painstakingly cared for.
Plants are living things and must be treated as such. The quality of care they receive is directly proportional to how much they will grow and thrive.
Purchasing plants is acquiring a responsibility. We encourage you to ask questions and share your planting plans, as plants are not hardy to every location they may be planted in. We welcome conversation about your space and design goals so that we may provide you with helpful information to bring about success.
When things don’t go right, we are here to help.
Defective nursery stock sold by Second Nature at Reads Creek will be eligible for a plant credit within one year of purchase.
1) Your receipt
2) The failed plant
Plant credits may be used to purchase a replacement plant.
Second Nature at Reads Creek cannot be financially responsible for loss due to circumstances beyond our control.
We do not replace plants due to neglect, animal damage, winter loss, severe weather, unusual acts of nature, or plants installed in soil or sun conditions other than those recommended.
Please notify us of a problem right away so that we may help you with a solution. Your business is important to us!